Service-Call for Managed and Virtual Offices (MVO), delivers a family of communications solutions specifically tailored for the MVO sector. Developed by British based voice specialists, Splicecom, Service-Call satisfies the needs of a wide range of services, supporting lower end budget office space to high end prestige Central City locations.
Service-Call operates with market leading PMS, CRM and general or bespoke billings systems. It integrates with WiFi infrastructures for roaming staff and offers advanced Business Management tools for Call Reporting, Live Business Dashboards and Wallboards and fully integrated Call Recording.
Virtual Office/Reception services are also available, whether that’s operating as a dedicated service or part of the overall Managed Service Office solution.
Allows for the configuration and programming of multiple ‘Companies/Tenants’, giving each business their own individual telephone system
Works with Elephant, Tri-Line and other billing systems. Also offers its own built-in billing solution
Desk phones, smartphones, softphones, wireless phones
Desk phones support cabled or Bluetooth headsets
Desk phones support wireless connectivity where wiring is problematic
DECT or WiFi for mobility
Central Operator position for one or many Managed/Virtual Offices
Multi-site deployment or hunt groups
Voicemail and call forwarding facilities for those who don’t need a desk phone
Fully featured Hot Desk facilities enable mobility both within and between buildings
Emergency call facility for multiple members of staff, wherever they might be
Use desk phones or integration with 3rd party tannoy/paging systems
Historical reporting with integrated call recording
Wallboards and Dashboards
Browser based system admin tool
Single or multi-level auto attendant
Allows calls to ring direct or overflow to voicemail
Simple announcement, Position in queue, Callback
A phone system physically residing in your Managed/Virtual Office
A phone system remotely located in the cloud
A single on premise phone system. Works across all Managed/Virtual Offices, each Office can operate independently
A single phone system, remotely located in the cloud. Works across all Managed/Virtual Offices, each Office can operate independently
CAPEX or OPEX or a blend of both to meet budgetary requirements