Company/Tenant Configuration

Service-Call allows for the configuration and programming of multiple “Companies/Tenants”. Users are then assigned to a specific Company. When configured in this manner, each Company has their own individual;

• Auto Attendant facility
• Queue/Announcement Messages
• Company Contact Directory
• User Status View
• User Dialing restrictions where required
• Time Plans e.g. time of day routing, Night Service activation, etc.
• Call Barring Rules
• DDI/Call Routing
• Outbound CLIs based on Company, Department or User DDIs
• Feature Code activation/Feature Key programming
• Hot Desk facilities, allowing users to change location whilst retaining their specific profile/set-up e.g. hot desking to a meeting/common room phone
• Call forwarding to mobiles, landlines, etc.